Previous Article Next Article Virtual secretary starts revolutionOn 7 Aug 2001 in Personnel Today Virtual secretaries could revolutionise the way that ICL staff work,following the results of an internal pilot scheme. The Personal Virtual Assistant technology enables mobile workers to accessmessages, organise diary appointments and contact colleagues simply by diallinga phone number. Andy Irvine, business development manager for ICL, said, “Staff willnot need access to a laptop to check on urgent e-mails or organise their diary.The PVA will help mobile employees work more effectively.” A decision on whether the pilot of 100 managers is rolled out to the rest ofthe company will be made by the end of September, Irvine said. He added, “Obviously, this kind of technology is only suitable forstaff who need to work out of the office, such as salespeople and serviceengineers. That’s why we have to consider who will benefit from theproject.” The pilot coincides with the results of a survey of 200 managers across theIT and financial services sector into mobile working, commissioned by ICL. It found that two-thirds of managers believe they would work moreeffectively if their companies encouraged mobile working. Related posts:No related photos. Comments are closed.