Less than 1,200 CVPS customers remain without power

first_imgSeptember 2, 2011 ‘ 8:30 am. The lights came on for many in the last isolated areas last night, but CVPS crews will not rest until every outage is restored.As of 8:30 am, more than 71,000 of the 73,000-plus customer outages have been restored. Outages remain in Windsor, Windham and Orange counties.As we restore power to the last customers, we want to ensure that we are not missing any customers at this point. If your still do not have power, please call CVPS at 1-800-451-2877, and confirm your outage.  However, many customers throughout the state have flood damage to their homes. If a customer’s home or business was flooded, and their electric service panel was affected by water, it has to be examined by a qualified electrician before CVPS can restore service.  CVPS is waiving all fees for temporary service connections required due to the storm.  The fee is normally $80.The lights came on for many customers in Rochester, Pittsfield, Stockbridge, Hancock and Braintree Thursday. A portable substation was delivered to Rochester and was energized, as work continues on the Rochester Substation, restoring power to much of the town.Power was restored to many customers in east Dover and Wardsboro last night. West Jamaica Road, Pikes Falls Road and Water Street in Jamaica are still inaccessible, isolating about 120 customers that our crews cannot reach at this time. We will continue our assessment of that area today to see if there is some way to reach them. Crews hope to restore power to much of South Newfane by tonight.‘While we’re pleased to be able to return power and some sense of normalcy to these customers as swiftly as we have, given the condition of the roads, we know we are not done,’ said President Larry Reilly. ‘There are still dozens of poles to set, many lines to rebuild, many lines to reroute, some for just a few customers at a time. But we’re not stopping until we restore service to every last customer we can.’Line and field workers were greeted to cheers and applause by customers throughout central and southern Vermont this week as they entered communities isolated since Sunday. But crews feel little satisfaction until they can turn on customers’ power.‘We know each and every customer wants their power back, and our crews aren’t truly happy until they’ve restored a customer’s power,’ said Joe Kraus, senior vice president of engineering, operations and customer service. ‘It is disheartening to put up lines and poles, only to know you aren’t restoring power to some customers because their houses are so damaged by flooding that they can’t safely receive electrical service. There are going to be many who need electrical inspections due to flooding, but when they are ready, we’ll be there to restore power.’Some customers in the most remote areas remain inaccessible due to road washouts, but road crews are improving access for utility vehicles daily.  Collaboration with local and state Agency of Transportation officials, and the National Guard, continues.In some cases it is not a question of when the road will be re-opened, but rather when will the new temporary road be built.CVPS urged Vermonters to use extra caution around waterways, many of which are still flowing at very high levels, and new rainfall can cause and has caused flash flooding.Up-to-date outage numbers (by town) can be found at: http://www.cvps.com/CustomerService/outages/(link is external) and http://vtoutages.com/(link is external)last_img

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